Domino's Pizza in Edinburgh ,17/17A Raeburn Place, Stockbridge Opening Times

AVOID THIS BRANCH AT ALL COSTS. Terrible appalling and rude customer service. Ordered Pizza as in Hotel for work. Pizza arrived in good time but the driver didn't follow the rules that Dominos has on delivery. He handed me the pizza, and wasn't wearing a mask or gloves. I got to my room and opened the pizza box and straight away saw a long hair. I immediately telephoned the shop and they were very defensive and denied it was from one of their staff. They did however ask for a picture and when they saw that confirmed they would process a full refund. I asked if they could drop off case when passing but they said they couldn't. The next day the owner rang and said he was cancelling the refund as I hadn't let them take the pizza back, which was a total lie. He was told as much by me verbally and by email. This matter is still not resolved almost 4 months later and the branch have failed to contact me despite Dominos head office asking them too on numerous occasions. AVOID THIS BRANCH AT ALL COSTS